MO SWEETZ PARTY PACKAGE POLICIES
Payment & Booking: A 50% non-refundable deposit is required to secure your order once the order details and pricing have been approved. The remaining balance is due 48 hours before the scheduled pickup or delivery.
Cancellations: Deposits are non-refundable. Cancellations made 7 or more days before the order date may be eligible for store credit at Mo Sweetz's discretion. Cancellations made fewer than 7 days before the order date are not eligible for a refund or credit.
Order Changes: Requests for changes must be submitted at least 5 days before the scheduled order date. All changes are subject to availability and may affect the final price.
Allergies: Our products are prepared in a kitchen that handles common allergens, including but not limited to wheat, eggs, milk, soy, peanuts, and tree nuts. We cannot guarantee that any product is completely allergen-free. Please disclose all allergies when submitting your request.
Custom Designs & Pricing: Custom decorations, specialty flavors, premium ingredients, and additional services may incur extra charges. Final pricing will be communicated before payment is requested.
Order Confirmation: Submitting this form is a request, not a confirmed booking. Your order is confirmed only after Mo Sweetz approves the details, confirms availability, and receives the required deposit.
Pickup & Delivery: Pickup or delivery arrangements must be approved by Mo Sweetz. Delivery fees, when applicable, will be communicated before the order is finalized.